What do you think I did? Well, tempting as it was, I did not throat-punch them; that would probably guarantee that shitty tip I just referenced. I tried baking my own bread.

I used to always joke, "someone's gotta be the priciest, might as well be me". But I never just sat on those high rates, I always worked hard at/for them... and I deserved them.

Just to balance the scales, since I wrote to you about a hospitality blunder last week, let's head into the Christmas week with a super-feel-good hospitality experience I was able to share with 5 friends a couple of weeks ago, none of whom had ever attended this particular event, with or without me, before. The evening was, in one word, STELLAR. A Shout-Out to Support Local! Most of my friends love to support local and we are pretty lucky to live in Canadian Wine Country and

A little trip to happy hour turned into an outrageously bad customer service experience.